Shipping and Returns

At Shaam Designs, we understand that shipping and returns are an important part of your shopping experience. We want to make sure that you have all the information you need to feel confident in your purchase. Read on to learn more about our shipping and returns policy.

Shipping
We offer fast and reliable shipping with USPS to ensure that your order arrives in a timely manner. Once you place your order, we work diligently to process and ship it as quickly as possible. You can expect your package to be shipped within 3-5 business days.

Once your order has been shipped, you will receive a confirmation email (for those who supply an email address) with tracking information. This allows you to easily track your package and know exactly when it will arrive at your doorstep.

Returns
We want you to be completely satisfied with your purchase from Shaam Designs. If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you would like to return an item, please contact our customer service team within 14 days of receiving your order at shaamdesigns5@gmail.com. They will provide you with a return authorization number and further instructions on how to proceed.

Please note that all returned items must be in their original condition, unused, and with all original packaging. Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria.

If you decide you do not want a replacement for your returned item of same and your return is approved, we will issue a refund to your original form of payment within 5-7 business days. Please keep in mind that shipping fees are non-refundable, and you will be responsible for the return shipping costs.

If you receive a damaged or defective item, please contact our customer service team immediately at shaamdesigns5@gmail.com. We will work with you to resolve the issue and ensure that you receive a replacement or refund.

Thank you for choosing Shaam Designs. We value your business and are committed to providing you with exceptional products and service. If you have any further questions or concerns, please don't hesitate to contact our customer service team at shaamdesigns5@gmail.com. We are here to assist you every step of the way.

Contact form